Privacy Policy

Privacy Policy

Introduction

Welcome to https://electronic-diagnostics-collision.collision-talk.com! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the gathering, storage, access, and utilization of personal information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connectict Consumer Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and many more.

Scope

This policy encompasses all aspects of our online presence, including but not limited to, our website, applications, services, and products offered at https://electronic-diagnostics-collision.collision-talk.com. However, please note that it does not extend to third-party platforms, applications, or services accessible through links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when users engage in the following activities:

  • Utilizing our applications and services as an authorized user.
  • Visiting websites linked to this Privacy Policy.
  • Receiving communications from us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details required to create and manage your account on our platform.
  • Payment Information: Data related to transactions made through our services, such as payment card details and billing addresses.
  • Financial Information: Financial records and banking information for processing payments and providing financial services.
  • Purchase Information: Details about products or services you have purchased from us, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when using our mobile applications.
  • Location Data: Geolocation data provided by your device when utilizing location-based services.
  • Feedback: Comments, suggestions, and reviews you share with us to enhance our products and services.
  • Social Media Information: Data obtained through your interactions with our social media accounts, such as post engagement and follower information.
  • Product Information: Details about the products or services you interact with, including product preferences and usage patterns.

We gather this data through various means, including direct user input, tracking technologies (like cookies), analytics tools, and third-party service providers.

Cookies

Cookies are small text files stored on your device when visiting our websites or using our applications. We employ cookies for the following purposes:

  • Strictly Necessary: These ensure basic functions of our services, such as session management and security.
  • Preference: Customizing user experience based on saved preferences.
  • Analytics: Tracking aggregated data to understand how users interact with our platform and improve performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when no longer required, we delete or anonymize the data securely.

Security Measures

Implementing robust security measures is paramount to protect your personal information. We utilize industry-standard encryption technologies and engage secure third-party processing partners to safeguard data during transmission and storage.

Children’s Privacy

We are committed to protecting children’s privacy. Our services do not knowingly collect or solicit personal data from individuals under the age of 18. If you believe we have collected such information, please contact us immediately.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure or right to be forgotten.
  • Restriction or objection to the processing of your data.
  • Right to data portability.
  • The ability to withdraw consent at any time.
  • Non-discrimination for exercising your privacy rights.

To exercise these rights, please reach out to our Data Privacy Team via email at [email protected] or through postal mail to the address provided below. We will respond to your request as quickly as possible and in line with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time, and any modifications will be published on our website. We encourage users to review this policy periodically for the latest information on data collection and usage practices.

Contact Information

For any inquiries related to privacy, unsubscribe requests, or questions regarding your data, please contact us:

We appreciate your trust in our company, and we are dedicated to maintaining the highest standards of data protection.